Local Ombudsman Return
Ombudsman of the DETCOG Area Agency on Aging is slowly returning to nursing and long-term care facilities. COVID-19 has prevented the Ombudsman and families of residents within these facilities from visiting. However, on October 21, 2020, local Ombudsman Tonya Jackson-Simpson and Merline Lott met with a Neches House resident’s family to re-enter the senior living facility for their first visit in seven months. “Many people do not know that they have the right to advocate for visitation into these facilities,” stated Tonya when asked if more families had scheduled visits.
The videos below document Peggy, Carol, Roslyn, and Lawrence as they re-enter Neches House to visit their mother after seven months. The AAA Ombudsman obtained permission to post these videos as the family hopes to raise awareness about visitation rights and the impact of not being able to visit loved ones.
To learn more about Ombudsman and how they can help you advocate for your right to visit nursing and long-term care facilities, please contact the DETCOG Area Agency on Aging at 409-384-7614 or 1-800-256-6848.
by American Society on Aging
Note: Season 2 of Equity & Justice by American Society on Aging.
Denny Chan, senior staff attorney at Justice in Aging, addresses civil rights for older adults and how the heterogeneity of this population means paying attention to the intersection between age and other protected identities. Chan and Kaldes will also discuss how COVID-19 has exposed disparities in our racist healthcare system, LGBTQ protections and underreporting in healthcare discrimination and the importance of educating oneself about civil rights protections in order to help others.
AREA AGENCY ON AGING
The DETCOG Area Agency on Aging (AAA) provides services and funding to enable older citizens to live dignified, independent and productive lives.
Services include funding for senior centers throughout the region that provide congregate and home delivered meals and activities for persons age 60 and older. Our AAA also provides health education programs, care coordination, caregiver support services, benefits counseling, and an ombudsman for residents of long-term care facilities.
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1405 Kurth Drive, Lufkin, TX 75904
Monday-Friday: 8:00 a.m. - 5:00 p.m.