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Green Leaves

Benefits Counseling

The Area Agency on Aging of Deep East Texas provides Certified Benefits Counselors to help seniors 60 years of age and older and Medicare beneficiaries of any age understand the benefits available to them.

A benefits counselor answers questions regarding the application process for programs such as Medicare, Medicaid, Social Security, and Supplemental Insurance over the phone, through home visits, and presentations and enrollment events in the community.


Benefits counselors and volunteers are trained and certified.

Below is an extended list of topics which Benefits Counselors can provide information; these topics include:

• Medicare

• Medicaid

• Social Security

• Disability

• Veteran's Benefits

• Railroad Retirement

• Medicare Supplement Insurance

• HMO's

• Long-Term Care Insurance


• Advance Directives

• Money Management

• Discrimination

• Abuse and Neglect

• Exploitation

• Immigration

• Issues

• Consumer Issues

• Entitlement Programs

• Utility Assistance

• Prescription

• Assistance Programs

• Teacher's Retirement

• Fraud and Scams

Legal Assistance

Legal Assistance includes the provision of client-specific advice, counseling, and/or representation on matters involving:

  • Insurance Issues

  • Public & Private Benefits

  • Consumer Problems

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